Privacy Policy

At Route 66 Pack n Ship, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, or interact with us in-store or via SMS. By using our services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, and mailing address provided when you use our services, visit our website, or opt in to communications.
Transaction Information: Details about your shipping, mailing, or copy and print orders, including tracking numbers and payment information.
SMS Opt-In Data: Mobile phone numbers provided for SMS notifications about package updates or service-related communications.
Website Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited, collected via cookies or similar technologies.

How We Use Your Information

We use your personal information to:

Process and fulfill your packing, shipping, mailing, and copy/print orders.
Send SMS notifications about package status, shipping updates, or promotional offers (for U.S. customers only, with your consent).
Communicate with you about your orders or inquiries via email, phone, or in-store.
Improve our website and services by analyzing usage data.
Comply with legal obligations or respond to governmental requests.

SMS Communications

By opting in to receive SMS messages from Route 66 Pack n Ship, you consent to receive transactional and promotional text messages regarding package updates, shipping notifications, and service-related offers. You may opt in through our website, in-store forms, or by texting a designated keyword to our registered number. Message frequency varies based on transactional needs (e.g., package updates) or may occur weekly for promotional messages. Standard message and data rates may apply, and you are responsible for any associated charges. To opt out, reply "STOP" to any message, and you will be removed from our SMS list. For assistance, contact us at admin@rscentral.org or call 806.484.0314. We comply with the Telephone Consumer Protection Act (TCPA), 10DLC regulations, and CTIA guidelines.

Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes without your explicit consent. We may share your information with:

Service providers (e.g., USPS, FedEx, UPS) to fulfill shipping and mailing services.
Third-party vendors who assist with payment processing, website analytics, or SMS communications, under strict confidentiality agreements.
Legal authorities when required to comply with applicable laws, regulations, or legal processes.

Your Rights

You have the right to:

Access, correct, or request deletion of your personal information by contacting us at admin@rscentral.org or 806.484.0314.
Opt out of SMS communications by replying "STOP" to any message.
Disable cookies through your browser settings, though this may affect website functionality.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with the effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Route 66 Pack n Ship
28 Medical Dr, Amarillo, TX 79106
Email: admin@rscentral.org
Phone: 806.484.0314

Effective Date: October 11, 2025